Shipping and Delivery Policy

Overview At BucherChem, we are committed to ensuring that your laboratory chemical orders are delivered safely, securely, and promptly. This Shipping and Delivery Policy outlines the terms and conditions that apply to the shipment of products purchased through our website. By placing an order, you agree to the terms stated herein.

1. Shipping Locations We currently ship to the following regions:

All over India

2. Processing Time

Orders are processed within 2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times We offer the following shipping options:

Standard Shipping: [Delivery timeframe, e.g., 5-7 business days]
Express Shipping: [Delivery timeframe, e.g., 1-3 business days]

Delivery times may vary based on the shipping destination and selected method. Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery time may differ depends upon delivery location.

4. Shipping Costs Shipping costs are calculated at checkout based on the following factors:

Destination address
Weight and dimensions of the package
Selected shipping method

Additional fees may apply for hazardous materials or special handling requirements.

5. Handling of Hazardous Materials Due to the nature of laboratory chemicals, certain products are classified as hazardous materials and require special packaging and handling. Additional shipping charges may apply for these items. We comply with all applicable regulations for the transportation of hazardous materials.

6. International Shipping For international orders:

The recipient is responsible for any customs duties, taxes, or import fees imposed by the destination country.
Delivery times may be extended due to customs processing.

7. Order Tracking You can track your order using the tracking number provided in your shipping confirmation email. If you experience any issues with tracking, please contact our support team.

8. Delivery Issues

Delayed Deliveries: If your delivery is delayed, please notify us promptly so we can investigate and resolve the issue.
Damaged Packages: If your order arrives damaged, take photos of the package and contact us within 2 days of receipt.
Lost Shipments: If your order does not arrive within the expected timeframe, contact us to initiate a claim with the shipping carrier.

9. Restricted and Prohibited Items Certain chemicals may be restricted or prohibited from shipment to specific locations. We reserve the right to cancel orders for products that cannot be legally shipped to the destination.

10. Returns and Refunds Please refer to our [Return and Refund Policy] for details regarding the return and refund process.

Contact Us If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Email: contact@bucherchem.com
Phone: +91 93636 81830